92 Team Privacy Policy

1 Introduction

This Privacy Policy describes how 92 Team ("we", "us", "our", "the Platform") collects, uses, stores and protects personal information provided by users ("you", "your") when accessing or using the 92 Team platform at 92team.app — including all features such as sports betting, Live Casino, Slot Games, Slots, Deposit, Withdrawal and the VIP programme.

We understand that privacy matters. When you sign up, make a deposit using JazzCash or Easypaisa, place a bet on a PSL match, or contact our support team, you share information with us. This policy is here to tell you clearly what happens with that information — no vague language, no buried disclaimers.

This policy applies to all registered users and visitors to the 92 Team platform. It should be read alongside the Terms and Conditions, which govern the overall use of the platform. By continuing to use 92 Team after reading this policy, you confirm your acceptance of the practices described here.

2 What Information We Collect

The information we collect falls into the following categories:

We only collect information that is genuinely needed for the purposes described in this policy. We do not collect sensitive personal data — such as religious beliefs, political opinions or biometric data — unless specifically required for identity verification under applicable obligations.

3 How We Collect Your Information

Information is collected through the following channels:

• Directly from you — when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or update your account profile.
• Automatically — when you visit or use the platform, certain technical data is collected automatically through server logs, cookies and similar technologies. This includes your IP address, device information and browsing behaviour on our platform.
• From payment providers — when you transact via JazzCash, Easypaisa, Raast, bank transfer or other supported payment methods, we receive transaction confirmation data from those providers. We do not receive or store your full payment credentials — those remain with your payment provider.
• From third-party verification services — where we use external services to assist with identity verification, those services may return a verification result or flag to us. The underlying document data is handled according to the third party's own data policies.

4 Why We Use Your Data

Every piece of data we collect serves a specific purpose. Below is a clear breakdown of how your information is used:

• Account management: To create, maintain and secure your 92 Team account, including password reset and login verification.
• Identity verification: To confirm you are aged 18 or above and to prevent duplicate or fraudulent accounts.
• Transaction processing: To process deposits and withdrawals accurately in PKR via your chosen payment method.
• Platform operations: To settle bets, calculate winnings, apply bonuses, manage your VIP status and provide access to Live Casino, Slots and Slot Games.
• Customer support: To respond to your queries, resolve disputes, and maintain records of communications for quality assurance.
• Security and fraud prevention: To detect and prevent unauthorised access, cheating, money laundering and other prohibited conduct described in the Terms and Conditions.
• Responsible gaming: To monitor account activity for signs of problem gambling behaviour and, where appropriate, flag accounts for review under our responsible gaming framework.
• Service improvement: To understand how the platform is used, identify technical issues, and improve the overall user experience for Pakistan players.
• Legal obligations: To comply with applicable legal requirements — including record-keeping obligations — where they apply to the platform's operations.

5 Sharing Your Data

92 Team does not sell your personal data. We do not share it with advertisers, data brokers or unrelated third parties. Your information may be shared only in the following limited circumstances:

• Payment processors: When you deposit or withdraw, transaction data is shared with the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — only to the extent needed to complete that transaction.
• Identity verification partners: Where a third-party service is used to assist with KYC verification, the minimum necessary data is shared with that service for verification purposes only.
• Technology and hosting providers: We work with cloud hosting and infrastructure providers to operate the platform. These providers process data on our behalf under strict confidentiality obligations and are not permitted to use your data for their own purposes.
• Game software providers: Live Casino, Slots and Slot Games content is delivered by third-party game studios. These providers may receive session-level data (such as bet amount and game result) to operate the game correctly. They do not receive your name, contact details or payment information.
• Legal requirements: If we are required by a valid legal process to disclose information, we will do so to the extent required by that obligation. Where legally permitted, we will attempt to notify you before any such disclosure.

6 Payment Data & Financial Privacy

When you make a deposit or request a withdrawal on 92 Team, financial transactions are processed through your chosen payment method — JazzCash, Easypaisa, Raast, bank transfer, debit card or mobile wallet. All amounts are processed in PKR.

92 Team does not store your full payment credentials. Specifically:

• We do not store your JazzCash or Easypaisa PIN or full mobile wallet credentials.
• We do not store full card numbers — only the last four digits and card type may be retained for display purposes in your account transaction history.
• Bank account details used for withdrawals are stored in encrypted form and are only accessible to authorised staff for withdrawal processing purposes.

Transaction records — including deposit amounts, withdrawal requests, dates and reference numbers — are retained as part of your account history. These records are necessary for dispute resolution, responsible gaming monitoring and financial record-keeping.

7 Cookies & Tracking Technologies

92 Team uses cookies and similar technologies to operate the platform, keep you logged in between sessions, and understand how the platform is being used. Cookies are small data files stored on your device by your browser.

The types of cookies we use:

• Essential cookies: Required for the platform to function — including keeping you logged in, maintaining your session during a Live Casino game or betting session, and remembering your preferences. These cannot be disabled without breaking platform functionality.
• Analytics cookies: Used to understand how users navigate the platform — which sections are most visited, where users drop off, and how features are being used. This data is aggregated and does not identify you individually.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic and session hijacking attempts.

You can manage cookie preferences through your browser settings. However, disabling essential cookies will prevent you from accessing your account or using platform features correctly. We do not use cookies to track your activity outside of the 92 Team platform.

8 How Long We Keep Your Data

We retain your personal data for as long as your account is active and for a reasonable period afterwards. Specific retention periods depend on the type of data and the reason it was collected:

• Account data (name, contact details, login history): Retained for the duration of your account plus a standard post-closure period for dispute resolution and record-keeping purposes.
• Transaction and betting records: Retained for a minimum period to support financial record-keeping obligations and to enable resolution of any transaction disputes.
• Identity verification documents: Retained for the period required to maintain valid KYC records, and deleted securely once that period has passed.
• Support communications: Retained for a reasonable period to maintain quality assurance records and to support any follow-up on previous queries.

When data is no longer needed and the retention period has expired, it is deleted or anonymised so that it can no longer be linked back to you as an individual.

9 How We Protect Your Data

Security is not an afterthought on the 92 Team platform — it is built into how we store and handle every piece of information you share with us. Our technical and organisational security measures include:

• Encryption in transit: All data transmitted between your browser or app and the 92 Team platform is encrypted using TLS (Transport Layer Security). Look for the padlock icon in your browser address bar when using the platform.
• Encrypted storage: Sensitive data — including identity documents and financial account details — is stored in encrypted form at rest.
• Password security: Account passwords are never stored in plain text. They are hashed using modern cryptographic algorithms.
• Access controls: Access to personal data within 92 Team is restricted to staff and systems that genuinely need it to perform their function. All internal access is logged and monitored.
• Session security: Active sessions are monitored for anomalies. Suspicious activity — such as a login from an unfamiliar device or location — may trigger additional verification steps.

10 Your Rights Over Your Data

As a 92 Team user, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your account username and a clear description of your request.

11 Minors & Under-18 Users

92 Team is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18, do not attempt to register an account or use any part of the platform.

If we become aware — through our age verification process or any other means — that an account has been created by or for a person under 18, we will close that account immediately and delete any personal data associated with it as promptly as practicable.

12 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in how we operate, changes to applicable legal requirements, or improvements to our data practices. When we make changes, the updated policy will be published on this page with a revised "Last updated" date at the top.

Where changes are significant — meaning they materially affect how we use your personal data — we will make reasonable efforts to notify registered users through the platform interface or via the contact details on your account before the changes take effect.

Your continued use of the 92 Team platform after any changes are published constitutes your acceptance of the updated Privacy Policy. If you do not agree with the revised policy, you should close your account before the changes come into effect.

13 Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information has been handled, please get in touch with our support team:

When contacting us about a privacy matter, please include your account username and a clear description of your request or concern. This helps us locate your account and respond accurately. We aim to acknowledge all privacy-related requests within a reasonable timeframe and resolve them as quickly as possible.

For general account queries — including deposit issues, withdrawal processing times, bonus questions or betting queries — the same support channel applies. Our team is familiar with the needs of Pakistan players and will respond in clear English.